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Apr 18

Windows 7: Windows Update fails–stuck at “Preparing to install updates”

Here’s how to fix this issue if trying to install windows updates and stuck at “Preparing to install updates”:

  1. Click Start, Run, type: cmd.  Right click the Program Menu entry that appear and select “Run as Administrator”.  Press Enter. Run the following command in the opened window:   Net stop WuAuServ
  2. Wait for the process to finish.
  3. Click Start, Run, type: %windir% and press Enter.
  4. In the opened folder, rename the folder SoftwareDistribution to SoftwareDistributionOLD
  5. Click Start, Run, type: cmd.  Right click the Program Menu entry that appear and select “Run as Administrator”. Press Enter. Run the following command in the opened window:    Net start WuAuServ
  6. Wait for the process to finish.
  7. Reboot.
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