Facebook, Instagram, and WhatsApp were all experiencing issues this morning for users worldwide. Facebook and Instagram were both inaccessible, with news feeds refusing to refresh and the main Facebook.com domain unavailable for more than two hours. WhatsApp messages were also unable to be sent or received, and users of Facebook’s main services (Facebook owns Instagram and WhatsApp) headed to Twitter to share that they were having issues. Messenger, Facebook’s chat service, was also down for more than two hours.
The outages appear to have started at around 6:30AM ET this morning, and some locations were more widely affected than others. “Earlier today, some people may have experienced trouble connecting to the family of apps,” says a Facebook “The issue has since been resolved; we’re sorry for any inconvenience.” Facebook, Instagram, and WhatsApp all started to come back online at around 9AM ET this morning.
Complaints about all three started to roll in, peaking about 90 minutes later. Some Facebook users could not access the app at all, and others could not refresh their news feeds. Instagram users had the same issues, and WhatsApp members could not send or receive messages. Almost a month ago to the day, all three were down in North America, Europe, and Latin America for as long as 24 hours. Facebook blamed the problem on a “server configuration change.”
After the issue was resolved today, Facebook released a statement apologizing for the inconvenience. So far though, the company has not revealed the reason for Sunday’s outages.