Journalists who were given early access to the phones seem to be having problems with them… though it may have been their fault.
Journalist who have the Galaxy Fold early have removed a protective layer that they wasn’t supposed to, thinking it was one of those films that are just supposed to keep the screen nice pre-purchase.
In a statement given to The Verge, Samsung said it would ‘thoroughly inspect’ problems with the device and said it would ensure users were aware that they should not remove the protective film.
The statement read: “A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.
“Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.”
