Disney+, the subscription-based streaming video service from media and entertainment is now live in the US, Canada and the Netherlands although the launch hasn’t gone as smoothly as company executives had hoped for.
As CNBC reported, some users were met with an error message when attempting to connect to the new streaming platform. Reports of issued peaked around 8 a.m. according to Downdetector but have since fallen to under 1,500. A spokesperson told CNBC that consumer demand exceeded their highest expectations, adding that they are working swiftly to resolve connection issues.
“The consumer demand for Disney+ has exceeded our high expectations,” Disney tweeted on Tuesday morning. “We are working to quickly resolve the current user issue.”
Disney is aiming to reshape the paid video streaming landscape with its Disney+ offering. Until now, a lot of online streaming has been done on independent services like Netflix and Amazon Prime Video.
https://twitter.com/DisneyPlusHelp/status/1194268462283018241
Disney+ retails for $6.99 per month, or $69.99 per year. Interested parties can sign up for a seven-day free trial or take advantage of a bundle that includes Disney+, Hulu and ESPN+ for only $12.99 a month.
