T-Mobile has confirmed that a recent “criminal hack” accessed personal data of some prepaid wireless customers’ accounts. The company said in its disclosure to affected users that its security team had shut down “malicious, unauthorized access” to prepaid data customers. The data exposed appears to have been:
Name
Billing address
Phone number
Account number
Rate, plan and calling features (such as paying for international calls)
Affected customers in the US are being notified via a text message which directs them to a page on T-Mobile’s website. “Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account,” the page reads.
Hackers were able to access data including names and billing addresses, phone numbers, account numbers and information about what plans and features that customers chose. However, T-Mobile assures customers that no financial data such as credit card information, social security numbers or passwords were compromised.
The company says it has reported the breach to the authorities and that it has “a number of safeguards in place to protect your personal information from unauthorized access.”
If you’re a T-Mobile customer, it may be a good idea to change your password there and check up on your account details.
