The latest updates for Windows 10 give the platform’s security a boost, but they unfortunately come with nasty bugs that make printing impossible, as well. Microsoft released the buggy updates KB4560960 and KB4557957 on June 9th, and users started experiencing issues as soon as they installed them. As Bleeping Computer notes, user reports on Reddit and the Microsoft Answers forum show that the issue affects various HP, Canon, Panasonic, Brother and Ricoh printer models. Some users even reported being unable to print files as PDFs.
Microsoft has published a notice acknowledging that update KB4557957 may render certain printers unable to print. Microsoft notes that users may also encounter issues with the apps they are attempting to print from, and that they might receive an error from the app, or the app may close unexpectedly. Microsoft outlines that the issue might also affect software-based printers, like printing to PDF. Microsoft says that it is working on a solution and promises to provide an update once more information is available. In the meantime, users who are experiencing the issue can uninstall the update until a fix is released.
Microsoft investigating bug in Windows 10 update causing printer problems