Reports are coming in that the PS5 has a bug that requires a factory reset to fix.
Word is spreading that Sony’s new PS5 might have bug that interferes with downloads. The problem occurs when a user tries to download certain games or apps. Instead of starting the download as normal, the PS5 will do one of two things. Either it will present a “Queued for download” message without starting the download process, or it will show an error message.
In both instances, it will prompt the user to check the Downloads queue, but nothing will be there. Since the download menu is where you go to cancel a download, the bug essentially puts the game in a state of limbo. Users cannot select it to be downloaded because the PS5 thinks it’s already in the queue, and they cannot cancel the download because it does not appear in the queue.
Another weird quirk about the bug is that the game or app in question becomes both purchased and unpurchased simultaneously. Looking into the PS5 library will show the game as owned, but in the PlayStation Store, it’s listed as unowned.
This is also affecting Twitter users too who are running into the bug, especially on Black Ops Cold War.
