A growing number of user reports online suggest some of Apple’s M1 Mac models are susceptible to a Fast User Switching bug that spontaneously activates the screensaver and leaves the user unable to dismiss it.
A screensaver will suddenly take over the entire computer despite the fact that I never use a screensaver. And frustratingly, the screensaver renders the laptop inoperable until I completely close the screen and reopen it.
While the screensaver appears on the screen, the mouse pointer is still on top and moving, but nothing else works, and users have to close and re-open the lid on their MacBook Air or MacBook Pro, or light press the Power/Touch ID key or use the Alt-Command-Q key combination to get back to the login page.
Apple Community forums member Squeaks2369:
I am experiencing the same issue. ?M1? ?MacBook Air?. Big Sur 11.0.1. Happens on two separate user accounts, both with the screensaver disabled. No way to exit the screensaver but to close then open the lid. Happens a few times a day while actively using the computer. Browsing various forums it appears others are having this issue as well.
Many people reporting the issue in this Reddit thread say they have multiple accounts on the same computer. And for what it’s worth, I’ve set up two accounts on my MacBook Air. One user on Apple’s support forums disabled Fast User Switching and said they weren’t seeing the screensaver, so perhaps that’s a workaround until Apple addresses the bug.