What this means
This issue is usually caused by a temporary setting, damaged cache, service problem or connectivity failure.

Before you start
Save open work and avoid deleting files or changing the registry unless a step specifically requires it.

Step-by-step fix
1. Restart the affected app and then restart the computer.
2. Confirm the device date, time and internet connection are correct.
3. Install available Windows and application updates.
4. Run the built-in troubleshooter for the affected feature.
5. Test again after each change so you know which action fixed the problem.

When to stop
Stop and request support if the device shows signs of malware, data loss, overheating, encryption problems or repeated blue screens.