In a recent email, AT&T told some of its customers their phones soon won’t be supported by new network technology. The email urges customers to buy a new phone to ensure they’ll still be able to make voice calls. Under the big, blue, bold, all-caps heading “UPDATE NEEDED,” the carrier is telling some customers that […]
Tag: AT&T
AT&T is slashing a ‘sizable’ number of jobs and closing 250 retail stores
AT&T is cutting jobs according to a recent report from the Communications Workers of America (CWA), the job cuts will largely target technicians and clerical jobs. Furthermore, AT&T is preparing to close north of 250 retail AT&T Mobility and Cricket Wireless stores which would impact around 1,300 jobs. The CWA is a media labor union […]
AT&T, Verizon, and more pledge not to penalize customers for missed payments during the COVID-19 outbreak
Federal Communications Commission (FCC) Chairman Ajit Pai announced a new policy intended to keep Americans online during the ongoing coronavirus (COVID-19) outbreak. The policy, dubbed the Keep Americans Connected Pledge, will aid many individuals who may soon find themselves unable to work due to direct COVID-19 infection, or collateral damage caused by the virus (such […]
AT&T’s cord-cutting TV streaming service rolls out across the US
Last year AT&T announced plans to launch yet another TV streaming service, AT&T TV, to its already crowded lineup. The new service will offer largely the same channels as the existing DirecTV, but it’ll come over the internet via an Android streaming-TV box, rather than a satellite dish. AT&T calls it a “TV service that […]
AT&T will now show you a green check mark for validated calls on some Android phones
AT&T announced that it has turned on call validation displays for certain Android phones. That way, you can easily determine if you’re getting a spoofed robocall or a call from a spammer. You’ll need a Galaxy S10, Galaxy S10+ or LG V40 ThinQ to use this away from home it’s also available for digital home […]
AT&T, Verizon, Sprint, and T-Mobile have finally agreed to replace SMS with a new RCS standard
All four major US carriers AT&T, Verizon, T-Mobile, and Sprint have each issued the same joint press release announcing the formation of “a joint venture” called the “Cross-Carrier Messaging Initiative” (CCMI). It’s designed to ensure that the carriers move forward together to replace SMS with a next-generation messaging standard including a promise to launch a […]
AT&T Communications CEO announces retirement plans amid industry shakeout
AT&T Communications today revealed that CEO John Donovan plans to retire from his post on October 1. The timing of the announcement couldn’t be more critical as the industry is in the middle of a major transformational period. Donovan joined AT&T in 2008 as chief technology officer and was eventually promoted to chief strategy officer […]
AT&T and FTC settle lawsuit over data throttling
A court filing made public on Friday reveals the U.S. Federal Trade Commission reached a settlement agreement with AT&T over allegations that the mobile carrier slowed down, or throttled, data transfer speeds of certain customers. Filed with the U.S. District Court for the Northern District of California, the proposed order reveals AT&T and the FTC […]
AT&T will automatically block fraud calls for new customers
AT&T is making quick use of Federal Communications Commission rules explicitly allowing carriers to block robocalls by default which was agreed with back in June. AT&T will start automatically blocking fraud calls and issuing suspected spam call alerts for new phone customers as a matter course, at no extra charge. You’ll have to opt out […]
AT&T cancels Galaxy Fold pre-orders due to lengthy delay
AT&T has sent out notices to anyone who pre-ordered the $1,980 Galaxy Fold, informing them that their foldable phone order has been cancelled. Customers who pre-ordered the device will be able to place their orders again once Samsung sets a new launch date. Samsung was supposed to start shipping the Fold in late April until […]
Verizon, T-Mobile, Sprint, and AT&T Hit With Class Action Lawsuit Over Selling Customers’ Location Data
The lawsuits come after a Motherboard investigation showed AT&T, Sprint, and T-Mobile sold phone location data that ended up with bounty hunters, and The New York Times covered an instance of Verizon selling data. On Thursday, lawyers filed lawsuits against four of the US major telecommunications companies for their role in various location data scandals […]
AT&T rolls out its 5G mobile network to seven additional cities
AT&T has certainly been taking the lead as of late, expanding its true 5G network (not its controversial “5G Evolution” service) to a much wider array of cities than its competitors. AT&T’s total 5G-supported city count has sat at 12 so far, compared to Verizon’s two. Now, that number is being boosted up to 19, […]