Amazon is temporarily extending return windows due to the COVID-19 pandemic, the company announced today. If you live in the US or Canada, most items ordered on Amazon between March 1st and April 30th can be returned until May 31st, 2020.
Similarly, if you live in Italy, Spain, France, Turkey or the Netherlands, you can return any items you bought between February 15th and today until to May 31st. You can also return any products you buy between today and April 30th until May 31st.
Here’s Amazon’s full description of the new policies from its blog summarizing all of the company’s efforts to respond to the pandemic:
We’re temporarily extending return windows in light of the ongoing global health crisis. Most items ordered through Amazon or seller partners in the U.S. and Canada between March 1, 2020, and April 30, 2020, can now be returned until May 31, 2020. Items ordered through Amazon or seller partners in Italy, Spain, France, Turkey, and the Netherlands between February 15, 2020, and April 30, 2020, can now be returned until May 31, 2020.
Amazon is currently prioritizing shipping “high-priority” items such as household staples and medical supplies, and it says that some other products “may currently take longer to ship.”